Tom graduated summa cum laude from San Francisco State College in 1972. He earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law in 1976. He has concentrated his efforts in the employee benefits/health insurance field for over 25 years. Tom has served as Treasurer of the California Association of Health Underwriters and as President of the North Coast chapter for two terms.
Janice came to RealCare in 2004 to be an account manager and our dedicated problem solver. She quickly rose to Chief Operating Officer because she is so good at everything she does. Janice received a Bachelor of Science from U.C. Davis in 1975. She later earned an MBA in Human Resource Management from Syracuse University in 1990. She started her career in employee benefits at Bank of America in 1985. She then worked for 13 years as a manager and director for Blue Shield of California managing sales support, administration and claims departments before joining RealCare.
Joyce Bautovich/Agent
Vice President Sales
707-931-7259
jbautovich@realcare.biz
Joyce Bautovich has spent over thirty years in the employee benefits field, twenty five of these as a benefits consultant. During those twenty five years, she has held positions with three brokerage firms in the capacities of Sales Manager, Regional Manager and President, and CEO. Her extensive background and experience in the benefits field, managing employees, and overseeing a business provides clients with a unique integrated approach to meeting their benefits objectives. Ms. Bautovich attended Pacific University and is an active member of the Northern California Employee Benefits Council. She has been a past contributor to business and benefits publications.
Patricia O'Brien/Agent
Vice President Group & Individual Service & Support
707-931-7171
pobrien@realcare.biz
Pat earned a Bachelor of Arts degree from U.C. Davis in 1984 and began working with Tom in 1986. She has worked in employee benefits for 20 years, first as an administrative assistant, then account manager and later as a salesperson and manager. After five year hiatus with Blue Cross, Pat moved back to RealCare in 2001 as Vice President. She is a member and past President of the Northern California Association of Health Underwriters, is a member of the Northern California Human Resources Association, and is a graduate of the Sonoma Valley Chamber of Commerce Leadership Program, 2006.
Michelle Keys
Vice President Finance
707-931-7173
mkeys@realcare.biz
Janet Foote/Agent
Customer Relations Manager & Account Manager 707-931-7178
jfoote@realcare.biz
Royann Franchini/Agent
Account Management Consultant
707-931-7243
rfranchini@realcare.biz
Royann has over 20 years experience in client services, including seven years experience working for a major insurance carrier. Her skills help clients solve a variety of benefit administration problems including claims dispute resolution, billing audits and compliance issues. She is generally recognized in our industry as the top administrator in Sonoma County.
Julie Fry
Realtor and Individual Sales Agent
707-931-7242
jfry@realcare.biz
Theresa Gonzalez
Realtor and Individual Sales Agent
707-931-7244
tgonzalez@realcare.biz
Chris Breeze
Realtor Sales Associate
707-931-7241
cbreeze@realcare.biz
Tierra McCulligh
Billing Associate
707-931-7176
tmcculligh@realcare.biz
Francine Verdier
Billing Associate
707-931-7175
fverdier@realcare.biz
Melissa Isaiyas
Billing Associate/Individual Health Application Processing
707-931-7248
misaiyas@realcare.biz
Bill Shield
Administrative Assistant
707-931-7100
bshield@realcare.biz